Axiroz Enterprises Private Limited (“Axiroz,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, software solutions, and consulting services. By using our services, you consent to the practices described in this policy.
2. Services and Use
We may collect and process the following types of personal and non-personal information:
Personal Information: Name, email address, phone number, company details, billing information, and other details provided during registration or subscription.
Usage Data: IP address, browser type, operating system, access times, and user activity while using our services.
Cookies & Tracking Technologies: We use cookies, tracking pixels, and analytics tools to enhance user experience, optimize service performance, and analyze website traffic.
3. How We Use Your Information
We use the information collected for the following purposes:
To provide, maintain, and improve our software subscriptions and consulting services.
To process transactions, manage billing, and facilitate customer support.
To communicate important updates, service notifications, and security alerts.
To personalize marketing campaigns, promotional materials, and offers (subject to your consent).
To monitor, analyze, and enhance system security and performance.
To comply with legal obligations and enforce our terms of service.
4. Data Protection & Security
We implement industry-standard security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. However, no online service is completely secure, and Axiroz cannot guarantee absolute data protection. Users are responsible for maintaining their own security measures, including secure passwords and account protection.
5. Data Retention & Backup Policy
We retain personal data as long as necessary to fulfill service requirements, comply with legal obligations, and resolve disputes.
While we follow industry best practices for data backup, we do not guarantee data integrity, continued availability, or recovery of lost data.
Users are encouraged to maintain their own data backups to prevent any potential loss of critical information.
6. Third-Party Sharing & Disclosure
We do not sell, rent, or trade personal information to third parties.
Data may be shared with trusted service providers for payment processing, analytics, and regulatory compliance, subject to confidentiality agreements.
We may disclose information if required by law, legal process, or to protect our rights, security, or users.
7. Your Rights & Choices
You have the right to access, update, or request deletion of your personal information by contacting us.
You can opt out of marketing communications at any time by following the unsubscribe link or contacting us directly.
Certain data processing activities may be restricted upon request, subject to legal and contractual obligations.
8. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be reflected with a revised “Effective Date.” Continued use of our services after modifications indicates your acceptance of the updated policy.
9. Governing Law & Jurisdiction
This Privacy Policy is governed by the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, India.
10. Contact Information
For questions, concerns, or data requests, please contact us at: support@axiroz.com
