Terms & Condition

1. Introduction

Welcome to Axiroz Enterprises Private Limited. These Terms and Conditions (“Terms”) govern your access to and use of our software solutions provided as a Software-as-a-Service (“SaaS”) and consulting services. By accessing or using our services, you acknowledge and agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.

2. Services and Use

Axiroz Enterprises provides SaaS-based software subscriptions and consulting services designed to enhance business automation and efficiency. Our offerings include:

Software Subscription Services:
  • AIO (All-in-One Software) – A comprehensive platform integrating ERP, CRM, HRMS, and more for seamless business management.
  • Axiroz CRM – A powerful customer relationship management system for sales automation and customer engagement.
  • Axiroz ERP – An enterprise resource planning solution for managing business operations, finance, and inventory.
  • Axiroz HRMS – A complete human resource management system covering payroll, attendance, and employee management.
  • WAM (WhatsApp Automation Manager) – A tool for automating WhatsApp marketing and customer communication.
  • SMMWAVE – A social media management and automation software for scheduling posts and analytics.
  • EduERP – An education management software for schools, colleges, and universities.
  • HMSSuite – A hospital management system for patient records, billing, and healthcare automation.
  • BID-Win – A bidding and procurement management solution for streamlining tender processes.
  • Vbiz-Cards – A digital business card solution for networking and contact management.
  • Prod-ERP – A production and manufacturing ERP for managing supply chain, production planning, and operations.
  • Resto-POS – A restaurant point-of-sale system for order management, billing, and inventory tracking.
  • Retail-POS – A retail management system for store operations, invoicing, and customer transactions.
  • PMS (Property Management Solution) – A property and rental management solution for landlords and real estate businesses.
  • VMS (Visitor Management Solution) – A visitor tracking and management solution for offices and enterprises.
  • FMS (Filed Management Solution) – Automate facility maintenance, track assets, schedule tasks, and ensure seamless operations across buildings & infrastructure with smart alerts and reporting.
  • AOM (Advocate Office Management) – Automate case management, track client details, streamline billing, and schedule tasks effortlessly, ensuring smooth legal workflows with smart alerts and real-time updates.
Consulting Services:
  • Business Consulting – Helping businesses optimize operations, enhance revenue, and implement strategic growth plans.
  • Technology Consulting – Providing expert guidance on automation, AI-driven solutions, cybersecurity, cloud infrastructure, and IT strategy.

Users must provide accurate registration information and are responsible for maintaining the confidentiality of their account details. Any unauthorized use, access, or distribution of our services is strictly prohibited and may result in immediate termination of access.

3. Payment and Subscription

Our software solutions and consulting services are offered on a subscription-based model. Payments must be made as per the selected plan. Failure to make timely payments may result in suspension or termination of services. Any additional usage or overages may be billed separately based on the service terms.

4. No Refund Policy

All payments made for our SaaS solutions and consulting services are final and non-refundable under any circumstances. We provide comprehensive product details, free trials, or demonstrations before purchase, ensuring that users make informed decisions. By completing a purchase, you acknowledge and accept this policy in its entirety.

5. Intellectual Property

All software, content, and materials on our platform, including but not limited to code, designs, trademarks, and proprietary algorithms, are owned by Axiroz Enterprises Private Limited. Users are strictly prohibited from copying, modifying, distributing, reselling, or reverse-engineering any part of our intellectual property without prior written consent.

6. Data Security and Backup Policy

We adhere to industry-standard security practices to safeguard user data. However, we do not guarantee data integrity, security, or availability of backups. Users are solely responsible for maintaining backup copies of critical data. Axiroz Enterprises shall not be held liable for any data loss, corruption, security breaches, or system failures beyond our reasonable control.

7. Limitation of Liability

To the fullest extent permitted by law, Axiroz Enterprises Private Limited, its affiliates, directors, officers, employees, or licensors shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages, including but not limited to loss of profits, data, business, or service interruptions arising from or related to your use of our services. You acknowledge that the use of our software is at your own risk.

8. Modifications to Services and Terms

We reserve the right to modify, update, or discontinue any part of our services or these Terms at any time without prior notice. Continued use of our services after any modifications constitutes your acceptance of the updated Terms.

9. Termination

Axiroz Enterprises reserves the right to suspend or terminate your access to the services at our sole discretion, without prior notice, if you violate these Terms, engage in fraudulent activity, or disrupt the integrity of our services. Upon termination, you must immediately cease all use of our services.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, India. Any claims or disputes must be brought within one (1) week after the cause of action arises, or they shall be permanently barred.

11. Contact Information

For any questions or concerns regarding these Terms, please contact us at : support@axiroz.com