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Visitor Management System for Retail Chains & Malls

Secure, Streamline & Elevate the Retail Visitor Experience

Axiroz VMS empowers mall operators, retail stores, and shopping centers to manage foot traffic, vendors, contractors, and VIP guests digitally and efficiently.

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Why Malls & Retail Chains Choose Axiroz VMS

Real-Time Visitor Monitoring & Analytics

  • Track daily visitor inflow by entrance
  • Heat maps & footfall patterns by time/day
  • Custom dashboards for operations managers

Contractor & Vendor Access Management

  • Register vendor personnel digitally
  • Issue limited-time digital access passes
  • Maintain records of maintenance/service teams

Courier & Delivery Handling

  • Track parcel drop-offs for tenants/stores
  • Notify store managers via SMS or email instantly
  • Digital log of all incoming packages

Enhanced Security & Emergency Response

  • Maintain audit trails for visitors & vendors
  • Emergency evacuation-ready visitor logs
  • Integrate with CCTV & security systems

Multi-Location Chain Monitoring

  • Monitor visitor logs across multiple malls/stores
  • Centralized admin for all branches

Key Use Cases in Retail Chains & Shopping Malls

  • Vendor & Service Staff Tracking – Track daily service crew activity and Avoid unauthorized access with role-based passes.
  • Store Event Guest Management – Pre-register guests for store events or launches and QR code-based seamless entry.
  • Delivery & Logistics Coordination – Maintain clear record of third-party deliveries and Notify retailers on-the-go.
  • VIP Shopper Access – Fast-track known VIP shoppers for premium service and Assign personal assistants or guides via alerts.

How It Works in a Retail Environment

Self Check-in or Staff Check-in

Customers, vendors, or visitors check in using kiosks or with help from staff.

Instant Digital Pass

A badge or QR code is generated with visitor details and time stamp.

Host Notification

Relevant store, department, or admin gets notified

Logs & Monitoring

Real-time logs accessible to mall security and retail management teams.

What Our Clients Say

Digital Vendor & Contractor Access for Improved Accountability

“Our vendor and contractor access is now fully digital. It has improved accountability and saved hours every week.”

Mehul Jain

Operations Head, UrbanSquare Mall (Ahmedabad)

Full Visibility Across Multiple Mall Outlets

“Axiroz VMS gave us full visibility across 10 mall outlets. The dashboard is simple and powerful.”

Sweta Rao

Security Manager, MegaMart Retail (Bangalore)

Efficient QR-Based Check-Ins for In-Store Events

“Customer check-ins for in-store events used to be messy. Now, it’s all QR-based and efficient.”

Vikram Ahuja

Retail Manager, TrendHub (Delhi NCR)

Perfect for These Retail Setups

  • Shopping Malls & Complexes
  • Retail Store Chains
  • Hypermarkets & Superstores
  • Food Courts & Restaurant Zones
  • Flagship Showrooms
  • Outlet Centers & Lifestyle Malls

Features Built for Retail Operations

  • Contractor & Vendor Access Control
  • Real-Time Visitor Tracking & Heat Mapping
  • Self-Check-In Kiosks with Branding
  • Courier Management for Tenants
  • Event & Promotion-Based Guest Handling
  • Cross-location Visitor Log Integration

Deliver a Smart, Secure Shopping Experience

From vendor tracking to VIP shoppers, streamline every footfall with Axiroz VMS customized for modern malls and large retail chains.